DevOps and the Future of IT Operations

The increasing adoption of DevOps principles has led to greater integration between software development (both application and software engineering) and IT operations (both systems administration and infrastructure). In this online seminar, we will explore the DevOps approaches, best practices and tools for integration, and its impact on IT operations. Read more…

Monitoring vs. HR

In my many years of managing data centers and IT, I’ve had (and still have) the distinct honor to work with a diverse group of people – developers, SYS admins, DBA’s, first, second, and third level support. What… Read More

Why IT Operations is Like an Action TV Series

Nir Livni, Product Management Director at Correlsense, writes about IT operations, citing W. Edwards Deming who said “In God we trust; all others must bring data.” I like watching the series “24,” though I can’t really explain why…. Read More

Is BSM Dead?

An event occurred recently which marked the end of an era. BSMdigest, an online publication covering our space, relaunched as APM digest. What exactly does this mean? This proves that the term BSM was never well equipped for describing… Read More

Performance Problem Can’t Be Reproduced In a Test Bed

  Sometimes a Performance Problem Can’t Be Reproduced In a Test Bed I attended the Greater Boston Computer Measurement Group’s fall conference a few weeks ago and was pleasantly surprised by the variety of topics discussed. However, among the plethora… Read More

Best Practices in Managing and Monitoring Mobile End User Experiences

Today’s explosion of mobile users means more of your customers will connect with your business via their iPhone, Android or Blackberry smartphone. Existing end user experience monitoring tools, however, have challenges when working with these rapidly changing iOS, Android or Blackberry devices, leaving you with a limited view of how your web systems are performing. See below for a recording of an online seminar and slide deck where we will explore the issues businesses are facing with managing and monitoring the mobile end-user experience.  Read more…