Case Studies

case
  • Use-Cases_small

    eCommerce Websites

    For large organizations that rely on eCommerce sites (such as retail or insurance) and/or applications to serve their customers and generate thousands of transactions every second, every second counts. In fact, every millisecond counts. One of our customers, a large company that relied solely on revenue generated from its website, deployed Correlsense SharePath to be able to see every single user activity, every transaction and every hop across multiple technologies – and in real-time.  Read more…

  • industry_solutions_small

    Judicial Courts

    The Odyssey Case Management System (CSM), which improves efficiency across the entire justice system by automating court-related processes and offering secure electronic data access, interfaces with the Correlsense SharePath software to ensure consistent application performance and efficiency.  Read more…

  • Use-Cases_small

    Cloud Computing

    Cloud computing offers multiple benefits, but it also forces enterprises to rethink their traditional IT management processes. With Correlsense SharePath comprehensive transaction management, enterprises benefit from the full visibility required to ensure reliable performance and services for their end users.  Read more…

  • industry_solutions_small

    Banking and Financial Services

    Electronic commerce has become integral to banking and financial services, which makes financial transaction reliability crucial for success. Correlsense SharePath gives organizations the most current configuration data in real-time to enable them to offer consistent transaction reliability and performance.  Read more…

  • Use-Cases_small

    Accurate IT Cost Allocation

    The allocation of IT resources is challenging for most organizations, and this is exacerbated when using IT resource consumption information instead of business transaction data. With Correlsense SharePath, organizations can benefit from end-to-end transaction visibility, and use it for accurate IT cost allocation. Read more…

  • customer_story-small

    Wealth Management

    For one of our customers, a wealth management firm that relies on third-party applications to serve customers worldwide, reliable transaction response time is paramount to success. For this reason, the company implemented Correlsense SharePath to monitor all vendor data. Read more…

  • customer_story-small

    First International Bank of Israel (FIBI)

    The First International Bank of Israel (FIBI), one of Israel’s five largest banking groups, relies on a complex system of applications to conduct business. After encountering recurring application performance problems, FIBI implemented Correlsense SharePath to gain a better understanding of what was happening and improve performance.  Read more…

  • industry_solutions_small

    Healthcare Providers

    The US healthcare system is constantly evolving, and healthcare providers need to ensure that their software applications and computer networks perform flawlessly to meet regulations. Correlsense SharePath is the only software that provides complete visibility into the performance of these systems. Read more…

  • customer_story-small

    Large Insurance Company

    As a large provider of homeowner and personal liability insurance products in the United States, this customer generates a lot of revenue from a third-party online quoting system. After its users reported sluggish response times, the company deployed Correlsense SharePath on the application to get to the root of the problem.  Read more…

  • industry_solutions_small

    Insurance Companies

    Insurance companies are under constant pressure to increase customer satisfaction and decrease operating costs, and rely on complex systems to integrate customer and transaction information. With Correlsense SharePath, these companies can gain visibility into the real-time transaction data flow between these systems to ensure consistent performance. Read more…

  • Use-Cases_small

    SharePath for Documentum

    Documentum is a highly-customized enterprise content management system. Due to its complex architecture, customers experiencing performance issues may find it difficult to find the cause. With Correlsense SharePath for Documentum, customers can gain full visibility of the Documentum infrastructure, and get an accurate picture of the end user experience, potential bottlenecks and service levels. Read more…

  • customer_story-small

    Telecommunications Provider

    For our customer, a large international telecommunications company, end-user experience is vital to business success. So when customers complained about the slow performance of a custom-made application, the company implemented Correlsense SharePath to understand the problem, and what they found was extremely valuable to IT and business stakeholders. Read more…

  • Use-Cases_small

    IT Availability Management

    The IT availability management process is a key element in the success of any company. It enables the IT team to learn about the company’s key business processes, and demonstrate the value of IT services to the business. With Correlsense SharePath, companies can monitor business transactions end-to-end and achieve maximum IT availability. Read more…

  • industry_solutions_small

    Online Retail

    Online retail is a multi-billion dollar business that cannot afford poor user experience. Customer satisfaction is based on both products and online experience, and for this reason, IT needs to report based on end-to-end business transaction performance. Correlsense SharePath offers retailers the transparency required to focus on business transaction availability and performance.  Read more…

  • Use-Cases_small

    SharePath for IBM WebSphere Message Broker

    As applications become increasingly connected, Enterprise Service Buses (ESBs) such as IBM WebSphere Message Broker (WMB) are employed to handle the communication between them, which in turn introduces new challenges by adding complexity and increasing the time required to detect performance issues. Correlsense SharePath for WMB offers real-time visibility into where these issues occur.  Read more…

  • industry_solutions_small

    Healthcare Payers

    The US healthcare system is going through major changes, and as an insurer or other payer, you are under constant pressure to improve customer service and comply with regulations − making you reliant on your software application performance. With Correlsense SharePath, you can ensure consistent system performance by get full visibility into your system. Read more…

  • customer_story-small

    Media Website

    For one of our customers, a well-known US newspaper, the real-estate section of its online newspaper is a critically important revenue generating tool. When users complained about slow performance, and the IT department couldn’t accurately pinpoint the cause, the company implemented Correlsense SharePath to get a clearer picture of transaction behavior. Read more…

  • Use-Cases_small

    Real User Monitoring for Native Mobile Applications

    Mobile applications allow your customers to access your services anywhere, anytime; and understanding the end-user experience for native mobile apps is important to improving customer loyalty and retention. Real User Monitoring for Native Mobile Applications seamlessly integrates with Correlsense’s SharePath, an end-to-end application performance management solution, to offer a comprehensive view of mobile-enabled applications. Read more…

  • Use-Cases_small

    IT Reliability

    Organizations want IT reliability and the confidence that technology-powered business processes will perform well and adapt to changing business conditions. This makes IT reliability a basic requirement for any business critical application. With Correlsense SharePath, organizations can collect and analyze real-time transaction data to drive effective IT management processes and achieve such IT reliability. Read more…

  • Use-Cases_small

    SharePath for Oracle Forms and E-Business Suite

    Most application performance management tools can track basic performance data but do not provide the real-time data and cross-tier visibility needed to manage Oracle Forms-based applications. Correlsense SharePath is the first ever integrated real-user experience and transaction management solution for Oracle Forms-based applications. Read more…

  • Use-Cases_small

    SharePath for SOA and Shared Services Environments

    IT organizations are deploying applications that rely on Service Oriented Architectures (SOA) and shared services models. While these architectures help companies become more agile, they introduce new challenges to application performance management and user experience optimization due to their complexity. With Correlsense SharePath, a comprehensive transaction management solution, you can address these challenges. Read more…

  • customer_story-small

    London South Bank University

    As one of London’s largest universities with over 23,500 students, London South Bank University (LSBU) relies on the smooth running of its administrative functions. After experiencing performance issues with its student records application, the university CIO turned to Kedron UK, a certified Correlsense partner who offers full installation and configuration services for Application Performance Management.  Read more…

  • industry_solutions_small

    Online Gaming

    The online gaming market is growing rapidly; and attracting and retaining customers – especially VIP customers − is a constant challenge. Companies need to ensure an easy, fast and uninterrupted experience for their VIP customers. With Correlsense SharePath, companies get access to real-time performance data so they can deliver proactive customer service to VIP customers. Read more…

  • customer_story-small

    US Utility

    Our customer, a large US electric power provider, tracks information for dozens of remote power plants using systems powered by IBM Maximo, a large asset management application. System outages can cause plants to shut down operations, so the company needs to ensure high availability and visibility, which is why it deployed Correlsense SharePath. Read more…

  • Use-Cases_small

    Application Performance Management

    As people grow increasingly dependent on automated systems for most facets of their professional and personal lives, performance management, which measures customer service levels, has grown in importance. Traditionally, IT has measured system performance relative to technical system components, which has left gaps in the reporting of the total user experience.  Read more…

  • customer_story-small

    Investment Bank

    When the customers of a large international investment bank were affected by severe online trading application performance issues, the bank used all of its traditional application monitoring tools to try and solve the problem. After two weeks of unsuccessful attempts, the bank deployed Correlsense SharePath and quickly pinpointed the root of the problem. Read more…