Correlsense, a provider of IT reliability solutions, and Fusion Business Solutions, an ITIL and service management systems integrator, today announced a partnership agreement to address the needs of European companies seeking greater value from their IT systems. Correlsense and Fusion Business Solutions are providing enterprises with solutions that monitor, manage and support 100 percent of data center transactions and their related business processes, service level agreements and end-user experiences.
Fusion Business Solutions, a well-established firm with deep experience in the business service management and ITIL arena, has hired a dedicated staff to support the partnership with Correlsense. Fusion’s team will serve as a qualified local presence in the sales and support of Correlsense’s SharePath, which helps enterprises trace transactions in real time, offering companies a complete view of IT systems’ data for application optimization, change management, chargebacks, problem resolution and more.
“We believe our customers will find Correlsense’s unique approach to transaction management compelling,” said Mark Lyttle, CEO of Fusion Business Solutions. “SharePath not only delivers on its promise of IT reliability through transaction path detection, it does so in a manner that is faster and easier to deploy and more cost-effective than any competitive solution.”
“Fusion has a long history and market-leading reputation in the United Kingdom and throughout Northern Europe as a firm dedicated to IT reliability and better end-user experiences,” said Oren Elias, CEO of Correlsense. “Our partnership with Fusion is a critical component in Correlsense’s global expansion and our capacity to deliver IT reliability worldwide through transaction management.”
Correlsense works with partners such as Fusion Business Solutions to provide complete service and support for SharePath worldwide. For more information about Correlsense’s worldwide partner program, please visit this page/.
Correlsense SharePath provides a breakthrough in IT Reliability™ by enabling for the first time both a bird’s-eye and detailed view of how business transactions perform across the four dimensions (4D) of end-users, applications, infrastructure and business processes. While other service management and performance management applications focus on identifying problems at individual components (servers, databases, etc.), SharePath automatically detects and traces each entire transaction path, from a click in the browser through all its hops across data center tiers. With the ability to record and correlate individual transaction activations across both physical and virtual components, IT gains full visibility of the transaction metrics required to ensure IT Reliability™ for packaged and homegrown applications. The rich data from SharePath is used by major enterprises to rapidly pinpoint and solve problems and to gain unprecedented insights for their IT Service Management initiatives such as ITIL. For more information please visit http://www.correlsense.com/.
About Fusion Business Solutions
Fusion is a leading consultancy and systems integrator specializing in IT Operations and Service management mainly to large organizations. We aim to help those organizations improve service performance, quality and efficiency by providing software solutions (on-premise or hosted), professional services and managed services. Our solutions areas include Business Service Management, Service Desks, Change and Configuration Management, Asset Management and CMDBs and Event and Service Impact Management. Fusion is BMC Software’s largest dedicated European partner, covering all major vertical markets and our customers include many multinationals for whom we work on a global and regional basis. We were founded in 1996 and are a private limited company with over 30 consecutive quarters of profitability. Fusion is headquartered in London.