At Correlsense, we sell a software product called SharePath, which is the first coherent IT Reliability solution for Enterprises.

So what is IT Reliability? In general, it is about allowing IT staff to take control of their multi-tiered, distributed applications.

The sole purpose of an IT organization is to make sure business transactions are processed as fast and as accurate as possible. For that they need to know what is going on right now, and be able to compare it to what happened last month. The need to be able to figure out who is misusing or corrupting the data, plan ahead in terms of physical resources and virtual resources (cloud), maintain a clear picture of dependencies between physical and logical components, make sure changes to applications and infrastructure don't create any unexpected results, and make the business departments pay for what they are using in practice rather than in theory.

This is exactly what SharePath is for.

SharePath is an agent based software product, which is deployed on all the logical components that compose an application, in a production environment, with almost zero overhead. Logical components are: proxies, web servers, application servers, databases, ldap servers, queue managers, even proprietary stuff – self developed or any other 3rd party solution which is in use.  Using SharePath, every single transaction activation is traced, from the moment a single user clicked a button on their desktop – browser or "fat client" - to the last call in the Mainframe, everything is recorded, correlated and allows full accountability of every single action within every single application.

All of this data is managed in an RMDB (Reliability Management Database) – a transaction data base, composed of tens of millions of "transaction flows" (raw data), and an OLAP cube view of users, transactions, transaction segments, tiers, servers and everything that IT requires. This is collected and produced automatically (including topology auto-discovery and inter-dependencies) and allows IT organizations to manage their SLAs, performance problems, automatic root cause analysis at a level that was never before possible. In addition, this valuable data set can be used for auditing and archiving of every business transaction, security (the 4 W’s – who, what, when and where), capacity planning, change management, population of configuration databases (CMDB), and chargebacks.

So SharePath enables IT organizations to become much more manageable, more accountable, or in other words – RELIABLE.