How long will big-name customers like Netflix put up with Amazon cloud outages?

Cloud outages are becoming are more common occurance than proponents of these solutions would like to admit. Monitoring cloud based applications is a strategy which may prevent these embarrasing situations from occuring:

Amazon’s cloud went down, again, this time on Christmas Eve, for 12 hours, blacking out 7% of AWS customers. Will continued cloud outages erode confidence in the public cloud?

You can read more about the Amazon cloud outage here: How long will big-name customers like Netflix put up with Amazon cloud outages?