IT Operations is King: How to Find the Best People – Tech Republic

This TechRepublic article explains that while it is important for IT Ops professionals to be experts in specific areas, they must also understand the IT department and business as a whole:

An IT operations employee should also be able to open their mind when problems occur, so that they can effectively help others from different areas of IT while keeping the end user and business objectives in mind.

Check out the full post, IT Operations is King: How to Find the Best People, from TechRepublic.