IT Outsourcing Often Falls Short of Its Goals: 10 Common Pitfalls – eWeek

Outsourcing IT tasks to third parties can cause confusion around SLAs and performance expectations, so it is important to monitor third parties and agree to specific requirements before implementing their systems. This article highlights ten common reasons that IT outsourcing projects underperform:

As new-generation IT systems and services continue to evolve in an effort to handle more and larger data loads, greater strains have been placed on systems—not only on storage and networking, but also on IT management processes…Achieving optimum ROI from outsourcing requires close analysis at each stage of the deal, starting at its planning stage and on through execution.

Check out the full post, IT Outsourcing Often Falls Short of Its Goals: 10 Common Pitfalls, from eWeek.