Mansion Deploys Correlsense’s SharePath Software to Ensure Customers Always Have a Seat at the Virtual Table
London, UK – February 4, 2014 – At the ICE Totally Gaming show today, Correlsense announced that Mansion (Gibraltar) Limited will deploy SharePath application performance management (APM) software. Mansion plans to use the software to monitor its portfolio of online gaming sites to ensure that customers experience consistent performance every minute of every day on any device.
SharePath is designed to monitor all user transactions in real time across a wide variety of technologies, infrastructure components, and endpoints. Individual SharePath customers now use more than one thousand collectors to monitor scores of their mission-critical applications. SharePath’s vast data architecture correlates information from all of these sources to track performance in the most complex infrastructures.
Headquartered in the British dependent territory of Gibraltar, Mansion operates some of the world’s most respected online casino and poker websites including its flagship brand Casino.com. Mansion has a global customer base with players located in 189 countries worldwide and new markets opening regularly. The company has developed a reputation as a trusted name in the industry by providing exceptional customer service and a personalized player approach, facilitated by industry-leading marketing tools and systems.
The Mansion gaming sites are an example of how application performance immediately impacts both revenue generation and customer satisfaction. Each minute of unplanned downtime or slow execution is immediately visible in financial performance.
“Mansion’s commitment to customer service means that the performance of their sites is critical,” said Ken Marshall, CEO of Correlsense. “They must operate around the clock to serve players anywhere in the world. Mansion has made a strong commitment to technologies that will keep them ahead of their competitors.”
Manuel Rodriguez, IT Operations Director said, “We recognise that maintaining optimum performance in our core systems across our multi-platform operation is a key factor in ensuring customer confidence, which is why we are very pleased with this collaboration.”
SharePath tracks performance issues across their complete journey and identifies the source of a problem. Once identified, SharePath customers like Mansion can easily do a “deep dive” to view the details of the problem and determine the best course of corrective action. SharePath also helps customers understand potential problems to ensure that applications perform flawlessly.
Correlsense is the leading enterprise APM company, delivering customer value by ensuring that all business-critical applications perform effectively. It is the APM product of choice for business and IT operations managers who rely on complex enterprise applications. Correlsense paints a complete and dynamic picture of IT service levels and performance for applications that span mobile, SaaS, cloud, data center and legacy platforms. SharePath customers include some of the world’s largest financial, telecom, gaming, and healthcare firms. For more information, visit www.correlsense.com.
The MANSION Group is headquartered in Gibraltar and is one of the leading operators of online casino and poker games with a portfolio of brands to include Casino.com, MansionCasino.com, SlotsHeaven.com, Club777.com, MansionPoker.com and LesAcasino.com. MANSION offers over 100 dynamic downloadable and Flash Casino games, including a selection of action-packed favourites and the most exciting slots around, all with superb graphics and true-to-life sound effects, with some of the best promotions and bonuses the industry has to offer. Find out more about Mansion at www.mansion.com.
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