Overview

Your IT system works, but does it work for you?

Your IT system works. Your customers, employees and partners successfully use your system to place a purchase order, make a trade or perform other important transactions. But what happens when something goes wrong? What if a transaction fails or takes too long? And can you really tell how your resources are consumed? Can your system function faster, better or at a lower cost? Do you really know what is going on inside?

Is your system a black box?

Essentially, your system is a black box. Your IT professionals cannot reliably trace a specific transaction from end-to-end. Neither can they make sense of the overabundant statistics and measurements available from various sources about applications, hardware and services in the system. No matter how good they are, these dedicated professionals have too much information and too little knowledge, and are limited to solving problems after they have arisen, often by throwing more resources - hardware, software and money - at the problem.

SharePath opens the box for you

SharePath is the most advanced Business Transaction Management (BTM) product available. It records and analyzes each transaction activation on your system and provides a complete view of user experience throughout your infrastructure.

SharePath gathers information of all kinds, anything measurable, and "connects the dots" to understand and display each system transaction with full accuracy. SharePath views the entire system and each of its services and applications as a whole, and provides an executive, actionable assessment for optimizing performance, usage and troubleshooting.

SharePath - the best of both worlds

SharePath is the next generation in IT systems management. Until now, management offerings for IT systems either offered extensive coverage across many platforms and environments or easy deployment:

• Extensive coverage required lengthy and costly integration into existing services and applications, making deployment a lengthy and painful process.

• IT system management tools that were easy to deploy could not really "understand" the system and were unable to offer full coverage and analytics.

But SharePath does it all! Innovative patent-pending technology allows SharePath to be easily installed on various environments, and yet capture and fully utilize all relevant transaction information.

Unlike all other solutions on the market, SharePath has full coverage across all environments, making it the only one to provide true end-to-end visibility and control of your system. And with the help of its Business Service Analytics Application, SharePath offers the most complete and useful picture of your system available anywhere.