Resources // IT Reliability through Transaction Management

Case Studies

  • Insurance: Optimizing a Self-service Portal

    gainsco-whitepaper
    December 30, 2010GAINSCO, through its insurance subsidiary, MGA Insurance Company, Inc., and its insurance brand, GAINSCO Auto Insurance (collectively, "GAINSCO"), specializes in minimum-limits personal auto insurance coverage, which it sells through a network of thousands of independent agents in Arizona, California, Florida, Georgia, Nevada, New Mexico, South Carolina and Texas.

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  • Investment Bank: When Traditional Monitoring is Not Enough

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    December 29, 2010The online trading application was suffering from severe performance problems that caused it to hang for several minutes five or six times a day. The problem was affecting all users of the application and it was becoming a major issue with the Bank’s customers, negatively affecting the Bank’s reputation in the market they serve.

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