Managing IT Infrastructure Means Effectively Managing Change
Modernizing a data center, implementing a private cloud, moving to a public cloud or just managing the daily routine of rolling out new applications are initiatives that can have great impact not only on the IT environment, but on end users and the company’s bottom line. The dynamic nature of change—and its increasing frequency—make it a significant issue in IT today. Managing change from an application performance perspective is a key factor for IT success. Likewise, in today’s dynamic environment it is the basis for assuring that end-users are not negatively impacted by critical changes and that service level agreements (SLAs) continue to be met.
Existing Tools are Optimized for Managing Steady State IT Environments, Not Change
Most existing IT management tools do well managing a steady state in environments where today’s system configuration and requirements haven’t changed from yesterday, and will remain the same tomorrow. The problem is that you most need help from your tools when change is occurring. For example, the only way to diagnose a service level degradation is to find out what has changed and use that information to get to the source of the problem.
Change efforts are always started with positive goals and the best intentions—for example, modernizing a data center to lower costs or to roll out a new application with the aim of increasing revenue. Your current tools will ensure that your change efforts don’t completely fail and that you will get the data center migrated or the new application will go online. The nightmare happens when performance issues arise in a new production environment. Legacy applications in a new data center may work, but perhaps they’re not performing as well as they did in the previous environment and they aren’t meeting their SLAs. So, the change efforts that started with the best intentions become exercises in finger pointing and blamestorming.
SharePath – Effectively Managing Change through Transaction Management
SharePath is an innovative IT reliability platform that helps companies manage change in their business and IT environments to ensure end-users are not negatively impacted. SharePath’s patent-pending technology tracks every individual transaction across all of its hops—from a click in the browser through all the data center layers and back. It then automatically builds accurate models of transaction behavior that visualize the exact impact of each IT component on end-user response time. Those models are then used to analyze changes that happened or are happening and understand exactly what is impacting, or more importantly, may impact, your end users. SharePath does not require expensive manual modeling of your systems or risky modification of your application code, and it doesn’t add any measurable overhead. SharePath ensures that if a performance problem occurs, you know immediately where, why, and who is affected—and you have all the information you need to quickly resolve performance issues. Think of SharePath as an insurance policy to guard against the risks associated with change, regardless of which phase you are in the project lifecycle.
It is easy to get started with SharePath for these IT initiatives: