Sometimes a Performance Problem Can’t Be Reproduced In a Test Bed

I attended the Greater Boston Computer Measurement Group’s fall conference a few weeks ago and was pleasantly surprised by the variety of topics discussed. However, among the plethora of bullet points described, one value proposition sticks out in my mind. During a … Continue reading

Insurance Customer Improves Performance with SharePath

GAINSCO, an auto insurance provider who is currently using SharePath, recently spoke with Insurance Networking News for an article on how technology plays a part in improving customer service. In the article, GAINSCO’s Phil West, CIO, mentions the power SharePath … Continue reading