Business Transaction Management

   The Next Generation of Business Service Management   Why a New Generation? What’s Wrong with the Old One? Traditional systems management tools focused on monitoring the health of individual components. Tools like IBM Tivoli, BMC patrol, CA… Read More

Is BSM Dead?

An event occurred recently which marked the end of an era. BSMdigest, an online publication covering our space, relaunched as APM digest. What exactly does this mean? This proves that the term BSM was never well equipped for describing… Read More