Best Practices for Managing SaaS Applications

The proliferation of SaaS applications like Salesforce.com is creating a host of new management challenges. For example, how do you measure the performance of applications you don’t host? What real-time data do you have to communicate with business stakeholders? How will you know if SLA commitments are being met? Continue reading

An Introduction to Software Performance Engineering

Software performance engineering is becoming increasingly important to businesses as they look to improve the non-functional performance of applications and get more out of IT investments. By leveraging performance engineering techniques, IT professionals can be indispensable in building and optimizing scalable systems. Continue reading

New Approaches to Real-Time Application Testing and Performance Monitoring: A Holiday Guide for the Retail Industry

According to the online retail research firm comScore, this year’s Cyber Monday sales surpassed the $1.25 billion mark, breaking all previous records and setting the pace for the busiest online retail season in history. The key to much of this year’s success was deep insight into how web systems would handle realistic user traffic coupled with where issues would occur. Firms must adopt the correct application testing and performance monitoring methodologies to ensure revenues and avoid disaster. Join SOASTA and Correlsense for this engaging webinar, which will give you an executable plan for your IT operations team. Continue reading

DevOps and the Future of IT Operations

The increasing adoption of DevOps principles has led to greater integration between software development (both application and software engineering) and IT operations (both systems administration and infrastructure). In this online seminar, we will explore the DevOps approaches, best practices and tools for integration, and its impact on IT operations. Continue reading

Best Practices in Managing and Monitoring Mobile End User Experiences

Today’s explosion of mobile users means more of your customers will connect with your business via their iPhone, Android or Blackberry smartphone. Existing end user experience monitoring tools, however, have challenges when working with these rapidly changing iOS, Android or Blackberry devices, leaving you with a limited view of how your web systems are performing. See below for a recording of an online seminar and slide deck where we will explore the issues businesses are facing with managing and monitoring the mobile end-user experience. Continue reading

Confessions of a Successful CIO: Seven Innovative Ways to Measure, Manage and Improve Service Levels

See below for a recording of an online seminar and slide deck where Phil West, CIO of Gainsco Insurance, describes new approaches his team took to get beyond standard load testing and ensure the success of a recent web application upgrade. Continue reading

EMA Webinar: Measuring User Experience in the Cloud

Cloud computing brings with it many benefits, especially lower IT costs and increased flexibility. However, the dynamic, hybrid nature of Cloud environments require enterprises to re-think their existing IT management processes and tools. Applications that perform poorly and fail to meet service levels — whether on premise or in the Cloud — can cause users to churn and revenues to drop. Continue reading

Boston Web Performance Meetup

Are your apps slow, but you don’t really know why or where to start? Know how end-user monitoring can identify bottlenecked services and pages. Isolate problems between the browser, network and data center. Analyze behavior over time and spot trends by time of day and geography so you’re in better control of your web performance optimization. The discussion will include a live demo and will reference real use cases. Continue reading

First International Bank of Israel Achieves IT Reliability with Business Transaction Management Solution from Correlsense

Correlsense, a provider of business transaction management solutions, today announced that the First International Bank of Israel (FIBI) is improving customer service and IT reliability using Correlsense’s SharePath solution. By automatically monitoring all business transactions in real time, SharePath lets FIBI identify problems, pinpoint bottlenecks and ensure a high level of service from its IT systems. Continue reading