What Can Crooked Cops in Costa Rica Teach Us About IT Performance?

Sometimes the long days and hard-fought battles at the office add up, and start to take a toll on you. When that happens, it’s good to be able to escape somewhere warm, sunny and beautiful. Recently, I did just that when I took a well-deserved vacation in Costa Rica. Costa Rica is an amazing place, filled with great people, beautiful scenery and delicious food. Even the road system, which was notoriously poor in the past, is getting better.

Tailoring Performance for Your Customers

Last week, my wife started giving me a hard time about my clothes. I had a trip to Europe coming up, and the official verdict from her was that my suits were simply “not enough”. Figuring I’d better… Read More

IT Performance Metrics and Airplanes

I am writing this post on an airplane, traveling home from a great visit with a customer of ours. Well, more like a partner. It was the kind of meeting that makes me really love my job: working… Read More

Why IT Operations is Like an Action TV Series

Nir Livni, Product Management Director at Correlsense, writes about IT operations, citing W. Edwards Deming who said “In God we trust; all others must bring data.” I like watching the series “24,” though I can’t really explain why…. Read More

End User Experience: What Can Pizza Deliveries and Hurricanes Teach Us About It?

How could pizza deliveries and hurricanes possibly relate to the end user experience? Last night I ordered a pizza from one of the major chains. They have a fantastic, intuitive website that lets you order a pizza for… Read More

GAINSCO Selects Correlsense SharePath Software

Correlsense, a provider of IT reliability solutions, today announced that GAINSCO, Inc. (NYSE Amex: GAN), through its insurance subsidiary, MGA Insurance Company, Inc., and its insurance brand, GAINSCO Auto Insurance (collectively, “GAINSCO”), is using Correlsense SharePath software to manage transactions in its data center. SharePath is providing GAINSCO with insight into how applications are performing in real time so the company can take corrective action before experiencing any negative impact to business operations.