What Can Crooked Cops in Costa Rica Teach Us About IT Performance?

Sometimes the long days and hard-fought battles at the office add up, and start to take a toll on you. When that happens, it’s good to be able to escape somewhere warm, sunny and beautiful. Recently, I did just that … Read More

Tailoring Performance for Your Customers

Last week, my wife started giving me a hard time about my clothes. I had a trip to Europe coming up, and the official verdict from her was that my suits were simply “not enough”. Figuring I’d better do as … Read More

IT Performance Metrics and Airplanes

I am writing this post on an airplane, traveling home from a great visit with a customer of ours. Well, more like a partner. It was the kind of meeting that makes me really love my job: working with smart … Read More

Why IT Operations is Like an Action TV Series

Nir Livni, Product Management Director at Correlsense, writes about IT operations, citing W. Edwards Deming who said “In God we trust; all others must bring data.”

I like watching the series “24,” though I can’t really explain why. Every time … Read More

End User Experience: What Can Pizza Deliveries and Hurricanes Teach Us About It?

How could pizza deliveries and hurricanes possibly relate to the end user experience?

Last night I ordered a pizza from one of the major chains. They have a fantastic, intuitive website that lets you order a pizza for delivery without … Read More

GAINSCO Selects Correlsense SharePath Software

Auto insurance provider uses transaction management technology to increase speed and performance of its primary online application

Correlsense, a provider of IT reliability solutions, today announced that GAINSCO, Inc. (NYSE Amex: GAN), through its insurance subsidiary, MGA Insurance Company,

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