tracking

End User Experience: What Can Pizza Deliveries and Hurricanes Teach Us About It?

How could pizza deliveries and hurricanes possibly relate to the end user experience? Last night I ordered a pizza from one of the major chains. They have a fantastic, intuitive website that lets you order a pizza for… Read More

The Importance of Understanding the Transaction Behavior

One of my chores at home as a husband is doing the food shopping (I also take out the trash, play with the kids, and even cook Saturday evening dinner – truly husband of the year!). Food shopping… Read More

Transaction Tracing and Stitching

The final episode of this three-part series covers transactions as they traverse the data center through multiple tiers across the infrastructure to the end-user’s desktop. The discussion covers defining the level of the tracking, rules setting, and service… Read More