Majority of IT Execs Say Solutions Lack Ability to Capture Critical Customer Data – Data Storage Report

Website performance, customer support and the end user experience can all suffer if organizations do not have visibility into their IT infrastructure. A recent survey highlighted the need to ensure these processes work properly: Although capturing customer data… Read More

Study: Health IT Spending to Top $34.5B – Healthcare IT News

Recent reports expect healthcare IT spending in the US to increase in the next year. The goal of this spending is to improve IT performance, patient care and business process efficiency: The spending will be spurred by current… Read More

Eliminate outages: the engineering challenge

Outages this summer at Google, the New York Times, Microsoft, and numerous smaller-scale organizations brought attention to information technology (IT) outages. Is there a technical fix for all this downtime? Is application performance management (APM) a ‘silver bullet’ which slays such problems? Read more…

About Performance Modeling… – APM Digest

Bob Wescott provides information about performance modeling and its usefulness for making predictions and assessments. He explains that in some situations, models are not only useful, but essential: There are two kinds of important performance problems you can’t… Read More

KLAS Report: The Gap Between EMR Vendor Market Share Widens – EMR Daily News

The two largest EMR vendors are Cerner and Epic, covering over three fourths of new, large hospital EMR contracts. A recent KLAS industry report details EMR market share numbers as well as reasons for electronic medical record adoption… Read More

Rethinking Health Information Exchange – Robert Rowley MD

The healthcare industry is becoming increasingly interconnected through the use of new information technology and software systems. Robert Rowley discusses the health information journey so far and notes challenges, including visibility into the interdependencies of EHR apps, that… Read More

Q&A: What You Need to Know When Adopting Enterprise Cloud Services – Search SOA

As organizations increasingly move into the cloud, performance is a growing concern. Cloud applications need to be monitored and managed to ensure that they are available and responsive: Your application is dependent upon many services. To run these… Read More

‘Continuous Operations’ a great idea — but details of execution still matter

Mike Kavis advertises “continuous operations” as the new way of delivering software we need in today’s elastic cloud-based computing environment where “zero downtime deployments” are required. The ideas here are so vital that it’s worth our time to clear up a few of his imprecisions in presenting them. Read more…

The Requisite and Advanced Features of Performance Monitoring Software – Search Data Center

Monitoring performance is increasingly important as IT teams add new software and expanded capabilities to their IT environments. This post provides tips for choosing the right performance management solution: IT professionals need ways to record, analyze and improve… Read More

Is Your EMR Charting Accurately? – EMR & HIPAA

Electronic medical records present a number of benefits but also a number of challenges. It is therefore important for healthcare organizations to ensure that they have full visibility into the system’s interdependencies: The truth, as in what’s really… Read More

Predictions for CIOs from Gartner, IDC, and More – Enterprise Tech Central

CIOs must manage IT complexities including cloud, mobile and big data. This post looks into predictions for the CIO role from a number of recent analyst reports: CIOs must actively manage disruptive innovation associated with the era of… Read More

When The EMR Goes Down, Doctors Freak Out – EMR & HIPAA

Downtime in healthcare IT can be critical, as the loss of functionality of key systems can have a negative impact on quality of care, revenue and procedural compliance. This article explains that EMR outages are especially troublesome: Increasing… Read More

Mobile APM Could Be Larger Than Server APM: New Research – Gartner

Gartner Research Vice President Jonah Kowall has released new research about tools for mobile application performance management and trends in the market. He explains that mobile APM has been growing rapidly: With a potential for mobile APM to… Read More

All Systems Go for the Software-Defined Data Center – IT Business Edge

With trends like bring your own device and software-defined data centers, end-to-end monitoring is important to ensure that the end-user experience is positive and performance is up to par: New market data is adding momentum to the software-defined… Read More

Industry Perspective: Optimum IT Economics – The Data Center Journal

Managing IT resources requires strategic thinking and planning. Application performance, workload stress and data center economics must all be taken into consideration: The big challenge facing organizations today is how to fully exploit these software controls to maintain… Read More

Applications are the New Web – Computer Business Review

As applications become more widely used, both by consumers and businesses, they are under increased scrutiny regarding performance and security. This post suggests a variety of focus areas for IT teams in evaluating their applications, including IT Operations:… Read More

APM Bottom-Line Benefit: Taking Emotion Out of the Equation – APM Digest

Placing real user monitoring data from application performance management tools into the context of the end-user experience is one of the major benefits of APM for businesses. This allows IT teams to better serve customer needs and drive… Read More

All In with Web-Scale IT – Gartner

Gartner Research VP Cameron Haight believes that it is time to move away from conventional IT, which is no longer delivering the benefits that organizations need to succeed in today’s world. He instead suggests modeling IT services after… Read More

Continuous Operations for Zero Downtime Deployments – The Virtualization Practice

Mike Kavis explains that in today’s environment, even a short amount of downtime can result in lost revenue or customers which can be detrimental to a business. He discusses methods for ensuring satisfactory performance while system upgrades are… Read More

The New IT Functions CIOs Need to Embrace – IT Business Edge

Two new groups that may be emerging soon within IT are the Distributed Innovation Group and the Enterprise Integration Group. Each is meant to assist in maximizing the value of IT and simplifying processes: The Enterprise Integration Group,… Read More