The banking industry is one in which application performance problems can have a large negative impact on the customer experience. This can result in customers switching to a competitor’s bank as well as lost revenue:
In their relatively new role as mobile app and mobile web developers, banks are hitting many speed bumps — glitches, 404 errors, slow response times, and crashes that drive customers to frustration and sometimes to the apps of competitors. Resolving these is important as mobile banking usage continues to rise.
Check out the full post, 3 Fixes for Common Mobile Banking Performance Problems, from American Banker.