The growing complexity of enterprise IT has made day to operations much more difficult for IT pros. Dennis Drogseth of EMA research shared some best practices to help cope with the IT chaos:
In my last column — IT—No Longer Stable and Precise — I promised that in this column I’d make some recommendations for handling all the chaos that potentially occurs when you combine ecosystem interdependencies (including cloud) with a more consumer-driven IT operational model. This includes the move from a “back-office” approach to governance to a more “front-office” model.
You can read more here: 7 Steps to Coping with IT Chaos