Case Studies

Background Information Application Monitoring for Healthcare – A large US healthcare organization offers a wide variety of medical services and healthcare options for their patients. It strives to provide healthcare systems that will securely, affordably and seamlessly connect… Read More

Background Information A leading US global telecommunications and internet provider are well-known for providing core services for medium to large internet carriers, including IP, voice, video and other content. Their clients are global, and found on several continents,… Read More

The Challenge Monitoring for e-commerce is integral for business success, perhaps more so than any other type of company website. Behind the scenes of an e-commerce website, are the clues to understanding your customer behavior and e-commerce infrastructure… Read More

Overview Correlsense introduces the new SharePath Citrix Collector that unifies Citrix User Experience with Back-End Application Performance Data. The new Citrix Collector provides the missing puzzle piece for a complete view of a transaction performance end to end…. Read More

For large organizations that rely on eCommerce sites (such as retail or insurance) and/or applications to serve their customers and generate thousands of transactions every second, every second counts. In fact, every millisecond counts. One of our customers, a large company that relied solely on revenue generated from its website, deployed Correlsense SharePath to be able to see every single user activity, every transaction and every hop across multiple technologies – and in real-time.  Read more…

The Odyssey Case Management System (CSM), which improves efficiency across the entire justice system by automating court-related processes and offering secure electronic data access, interfaces with the Correlsense SharePath software to ensure consistent application performance and efficiency.  Read more…

Cloud computing offers multiple benefits, but it also forces enterprises to rethink their traditional IT management processes. With Correlsense SharePath comprehensive transaction management, enterprises benefit from the full visibility required to ensure reliable performance and services for their end users.  Read more…

Electronic commerce has become integral to banking and financial services, which makes financial transaction reliability crucial for success. Correlsense SharePath gives organizations the most current configuration data in real-time to enable them to offer consistent transaction reliability and performance.  Read more…

The allocation of IT resources is challenging for most organizations, and this is exacerbated when using IT resource consumption information instead of business transaction data. With Correlsense SharePath, organizations can benefit from end-to-end transaction visibility, and use it for accurate IT cost allocation. Read more…

For one of our customers, a wealth management firm that relies on third-party applications to serve customers worldwide, reliable transaction response time is paramount to success. For this reason, the company implemented Correlsense SharePath to monitor all vendor data. Read more…

The First International Bank of Israel (FIBI), one of Israel’s five largest banking groups, relies on a complex system of applications to conduct business. After encountering recurring application performance problems, FIBI implemented Correlsense SharePath to gain a better understanding of what was happening and improve performance.  Read more…

The US healthcare system is constantly evolving, and healthcare providers need to ensure that their software applications and computer networks perform flawlessly to meet regulations. Correlsense SharePath is the only software that provides complete visibility into the performance of these systems. Read more…

As a large provider of homeowner and personal liability insurance products in the United States, this customer generates a lot of revenue from a third-party online quoting system. After its users reported sluggish response times, the company deployed Correlsense SharePath on the application to get to the root of the problem.  Read more…

Insurance companies are under constant pressure to increase customer satisfaction and decrease operating costs, and rely on complex systems to integrate customer and transaction information. With Correlsense SharePath, these companies can gain visibility into the real-time transaction data flow between these systems to ensure consistent performance. Read more…

Documentum is a highly-customized enterprise content management system. Due to its complex architecture, customers experiencing performance issues may find it difficult to find the cause. With Correlsense SharePath for Documentum, customers can gain full visibility of the Documentum infrastructure, and get an accurate picture of the end user experience, potential bottlenecks and service levels. Read more…

For our customer, a large international telecommunications company, end-user experience is vital to business success. So when customers complained about the slow performance of a custom-made application, the company implemented Correlsense SharePath to understand the problem, and what they found was extremely valuable to IT and business stakeholders. Read more…

The IT availability management process is a key element in the success of any company. It enables the IT team to learn about the company’s key business processes, and demonstrate the value of IT services to the business. With Correlsense SharePath, companies can monitor business transactions end-to-end and achieve maximum IT availability. Read more…

Online retail is a multi-billion dollar business that cannot afford poor user experience. Customer satisfaction is based on both products and online experience, and for this reason, IT needs to report based on end-to-end business transaction performance. Correlsense SharePath offers retailers the transparency required to focus on business transaction availability and performance.  Read more…

As applications become increasingly connected, Enterprise Service Buses (ESBs) such as IBM WebSphere Message Broker (WMB) are employed to handle the communication between them, which in turn introduces new challenges by adding complexity and increasing the time required to detect performance issues. Correlsense SharePath for WMB offers real-time visibility into where these issues occur.  Read more…

The US healthcare system is going through major changes, and as an insurer or other payer, you are under constant pressure to improve customer service and comply with regulations − making you reliant on your software application performance. With Correlsense SharePath, you can ensure consistent system performance by get full visibility into your system. Read more…