Enhanced Application Domain Support

Correlsense, a leading provider of IT Reliability™ solutions through business transaction management, today announced as part of its SharePath Fall 2009 release it has added Application Domain Support. With this new capability, application owners, application performance and IT operations managers can analyze how application transactions perform across the different components of the data center. It will also provide information for how each application’s transactions can be fine-tuned, in order to optimize performance and reduce costs.

SharePath is used by enterprises to monitor business transactions, rapidly pinpoint and solve performance problems and gain unprecedented insights from detecting the correlation of end-user experience, applications, infrastructure, and business processes. For the Line of Business or Application Owner, the new Application Domain Support feature can zoom in on the location of the infrastructure or application components where the business transaction or business service is beginning to degrade. By displaying this information visually to the appropriate support teams enables them to address the problem proactively before SLAs are violated.

Application Domain support also provides Application Owners and Application Support teams the application-specific views they need even when multiple applications are using shared or virtualized infrastructure. Additionally, for IT managers, the new Application Domains support allows accurate charge-backs by applications, as the view of transaction activity or transaction workload can be provided for each application. Moreover, capacity planners can have application specific views to see the trends or anomalies within transaction activity, based on which they can accurately plan ahead.

SharePath Fall 2009 also extended its SharePath RUM (Real User Measurements) capabilities providing more granular rendering and network latency measurements targeting behavior associated with web applications on the end-user browser. With SharePath RUM, application teams can ensure their application is being delivered in a consistent manner across different web browsers. In addition, application performance managers can quickly identify and locate whether a performance problem is inside the data center, on the public Internet, or if it is a browser rendering issue. SharePath RUM is natively integrated into SharePath providing true, unprecedented end-to-end insights on how every single transaction performs from an end-user’s browser, through every hop in the datacenter, and back to the user’s browser.

Correlsense recently announced SharePath RUM is available free for a one year term license, though some professional services fees (up to 10 days maximum) may be required. Full support and maintenance will be provided by Correlsense. To learn more and apply for the SharePath RUM free subscription license please visit www.real-user-monitoring.com.

About Correlsense
Correlsense SharePath provides a breakthrough in IT Reliability™ by enabling for the first time both a birds-eye and detailed view of how business transactions perform across the four dimensions (4D) of end-users, applications, infrastructure and business processes. While other service management and performance management applications focus on identifying problems at individual components (servers, data bases, etc.), SharePath automatically detects and traces each entire transaction path, from a click in the browser through all its hops across data center tiers. With the ability to record and correlate individual transaction activations across both physical and virtual components, IT gains full visibility of the transaction metrics required to ensure IT Reliability for packaged, homegrown, and hosted applications. The rich data from SharePath is used by major enterprises to rapidly pinpoint and solve problems and to gain unprecedented insights for their IT Service Management initiatives such as ITIL. For more information please visit www.correlsense.com.