Five Steps for Improved Performance Management – CIO Insight

Managing performance successfully requires an understanding of your applications, key metrics and the expected return on your IT investments. In addition, it is important to follow up and correct performance problems after they are identified:

Once the performance metrics have been clearly defined and communicated, the entire IT organization will be able to monitor results, take corrective action when necessary, and deliver improved performance to maximize returns on IT investments.

Check out the full post, Five Steps for Improved Performance Management, from CIO Insight.