With complexities and challenges growing in IT, CIOs must be much more strategic to stay relevant in the overall business. A proactive monitoring strategy is one way CIOs can proactive keep their business stakeholders happy by preventing performance issues before they experience them. Furthermore, high performing IT systems lead to competitive advantages
CIOs who want to play a strategic role at their companies must first recognize that decision making is not about specific departments or projects but about how best to keep “moving the ball forward,” Wittwer said. “We’re in the business of accomplishing our goals.” The business is constantly evolving, and if IT wants to function as a competitive advantage, it must do the same.
You can read more here: IT as competitive advantage: A CEO advises CIOs on keeping relevant