News of the Week in Application Performance Management and IT Operations – September 28

This week’s feature articles includes contributions from Jim Rapoza of the Aberdeen Group, Cameron Laird of Real User Monitoring, Bernd Harzog of the Virtualization Practice and more. Without further adieu, here are our highlights from the world of APM and IT operations:

1) Jim Rapoza, APM analyst at the Aberdeen Group, examined the intersection of application performance management with network performance management and how IT must stay aligned to ensure success:

2) Cameron Laird of Real User Monitoring responded to TechRepublic writer Nick Heath and his assertions that IT must “evolve or die” in order to avoid demotion to a support role:

3) Bernd Harzog of the Virtualization Practice analyzed the economics of the public cloud and how agility and predictability are the most important factors for IT pros:

4) Erin Watkins of TechTarget asked the question is 99.999% uptime enough? She outlined the high costs IT faces when adhering to such a rigorous number:

5) Dotcom Monitor reported on the aftermath of PNC Financial’s website outage and outlined steps IT should take moving forward: