Downtime in healthcare IT can be critical, as the loss of functionality of key systems can have a negative impact on quality of care, revenue and procedural compliance. This article explains that EMR outages are especially troublesome:
Increasing numbers of doctors depend completely on their EMR, a state devoutly to be wished for by many health IT leaders. But the price of having doctors throw themselves into EMR use is having them riot when they can’t get to the system. Clearly, hospitals are going to have to find some new way of coping with downtime.