Application performance management is first and foremost about the applications. This seems like a “duh” statement. However, this can get lost in the noise and hype around new technologies and features. While improving the network and server infrastructure is a worthwile ambition, applications increasingly drive the success or failure of businesses. Therefore, the must be performing at the highest rate possible.
When we are talking about the importance of improving application performance in businesses, we really mean a specific type of application, namely business critical applications. Making sure that an organization has a reliable and high performing implementation of their CRM or ERP system is key to keeping that business productive and reliable.
You can read more here: Why Performance Management? It’s the Apps Stupid!